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Shipping & Returns Shipping & Returns

1. Items returned because they are damaged, defective or sent incorrectly
If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us (by refunding your return postage costs). We will also refund the cost of gift wrapping and other services provided to you in connection with your purchase, where applicable.

We will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

2. Items cancelled or returned for refund or exchange

If you are not completely satisfied with your goods you may return them unused and in the original condition with tags attached within 28 days of invoice date. Please state if you require a refund or exchange. No refund will be given if after this 28 day period.

Exchanges
Simply return items to the returns address below include a copy of your invoice if possible otherwise, as a minimum, your name, address, order number and telephone number and add a small note saying what you want us to do.

Lassu Motocross Madness,50 Lee Lane, Royston, Barnsley
South Yorkshire, England S71 4RT

Items must be returned unused and in the original condition with packaging with tags.

Please note that an additional £2.49 for small items or £4.99 for larger items will be required to cover postage costs for Mainland UK redeliveries, this will increase for deliveries outside of this area, although we can assure you that we only charge cost on redeliveries

Additional Monies & Refunds: Additional monies for return postage or the additional cost of items can be taken on the same card you used when you made your original order with your permission. If you wish to send a cheque then please note the following

Cheques: Please make any cheques for additional payment to Lassu Motocross Madness Please don\'t forget to add the cost of the return postage, 2.49 for small items such as gloves, or 4.99 for larger items such as helmets, body armour, kits etc

Refunds

Items must be returned unused and in the original condition with packaging with tags.

If a full refund is requested and the item your are returning has been specially ordered for you, a 20% restocking charge may be applicable, unless faulty or damaged goods. We regret we cannot refund postage costs unless item is faulty.

Please note that you are responsible for any returned items until they are received by us. For this reason we suggest you use an insured method of return such as recorded delivery.

3. Items returned from overseas

Goods returned from overseas must be marked clearly with "Returned Goods of UK origin" to allow UK Customs clearance. We will not accept any goods returned to us which have incurred Customs charges. Goods which have incurred charges will be refused.

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